Please read these Terms & Conditions carefully before using Softcroud Technology's website, services, and digital solutions.
Welcome to Softcroud Technology. These Terms & Conditions govern your access to and use of the Softcroud Technology website and the services provided by Softcroud Technology.
By accessing this website, contacting us, requesting a quotation, purchasing a service, or engaging Softcroud Technology for a project, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
If you do not agree with any part of these Terms & Conditions, please do not use our website or services.
Softcroud Technology provides technology and digital solutions for businesses, organizations, startups, and other clients. Our services may include, but are not limited to:
The exact scope of services provided to a client will depend on the project requirements, quotation, proposal, statement of work, service agreement, or other written communication agreed between the client and Softcroud Technology.
You may use the Softcroud Technology website only for lawful purposes and in accordance with these Terms & Conditions.
You agree not to misuse the website, attempt to gain unauthorized access to any system, interfere with website functionality, introduce malicious code, or use the website for fraudulent, unlawful, or harmful activities.
You must not copy, reproduce, modify, distribute, sell, or commercially exploit website content without prior written permission from Softcroud Technology.
Clients are responsible for providing accurate and complete information, materials, content, credentials, business requirements, branding assets, and other information reasonably required for the successful completion of a project.
Delays caused by incomplete requirements, delayed approvals, unavailable content, third-party services, hosting providers, domain providers, payment gateways, APIs, or other dependencies outside Softcroud Technology's reasonable control may affect project timelines.
Project pricing is determined according to the scope, complexity, technology requirements, features, integrations, design requirements, development effort, maintenance requirements, and other project-specific factors.
Any quotation or proposal provided by Softcroud Technology is based on the information available at the time of preparation. Significant changes in project scope or requirements may result in additional charges.
Third-party expenses such as domain registration, hosting, premium themes, plugins, APIs, software licenses, SMS services, payment gateway charges, cloud services, or other external services may be charged separately unless specifically included in the agreed project scope.
Payment terms, milestones, advance payments, and remaining balances will be communicated to the client before or during project engagement.
Where milestone-based payment terms are agreed, work may proceed according to the agreed project milestones and payment schedule.
Softcroud Technology may temporarily pause development, delivery, deployment, maintenance, or support services if an agreed payment remains outstanding.
Any applicable taxes, government charges, payment processing fees, or third-party charges will be handled according to the applicable arrangement for the project.
Estimated project timelines are provided based on the agreed scope and information available at the beginning of the project.
Delivery dates may change due to scope changes, delayed feedback, delayed content, delayed payments, third-party dependencies, technical issues, or circumstances beyond reasonable control.
Softcroud Technology will make reasonable efforts to complete projects within the agreed or estimated timeframe.
Requests that materially change the originally agreed scope may be treated as additional work.
Additional work may include new pages, new modules, additional integrations, major design changes, new functionality, changes in business logic, additional revisions, or other requirements not included in the original scope.
Additional charges and timeline adjustments may apply depending on the nature and complexity of the requested changes.
Clients are responsible for ensuring that all content, images, logos, documents, product information, videos, trademarks, data, and other materials supplied to Softcroud Technology are accurate and legally authorized for use.
Clients must not provide content that infringes the copyright, trademark, privacy, intellectual property, or other legal rights of third parties.
Softcroud Technology is not responsible for legal claims arising from client-provided content or materials.
Unless otherwise agreed in writing, Softcroud Technology retains ownership of its pre-existing frameworks, libraries, reusable components, development methods, internal tools, technical concepts, source code components, templates, utilities, and other materials developed independently of a specific client project.
Ownership or licensing of project-specific source code, designs, content, documentation, and other deliverables will depend on the terms agreed with the client for that project.
Third-party software, libraries, plugins, APIs, fonts, themes, images, frameworks, and other components remain subject to their respective licenses and terms.
Softcroud Technology understands that clients may share confidential business information during a project. Reasonable measures will be taken to protect confidential information received for the purpose of providing agreed services.
Confidential information does not include information that is publicly available, independently developed, lawfully obtained from another source, or required to be disclosed by law or a competent authority.
Projects may depend on third-party platforms and services such as domain registrars, hosting providers, cloud platforms, payment gateways, social media platforms, messaging services, APIs, analytics services, app stores, plugins, and other external providers.
Softcroud Technology does not control the availability, pricing, policies, security, functionality, or future changes of third-party services.
Any interruption, modification, suspension, limitation, policy change, or failure of a third-party service may affect the functionality of a project.
We aim to keep the Softcroud Technology website available and functional. However, uninterrupted availability cannot be guaranteed at all times.
Temporary downtime may occur because of maintenance, server problems, hosting issues, network failures, security incidents, software updates, technical difficulties, or circumstances outside our reasonable control.
Softcroud Technology follows reasonable development and security practices appropriate to the nature of the project.
However, no website, software application, server, network, or internet transmission can be guaranteed to be completely secure.
Clients are responsible for maintaining the security of their own accounts, passwords, hosting accounts, domain accounts, third-party accounts, and access credentials.
Maintenance, technical support, updates, security monitoring, bug fixing, hosting management, and other post-launch services may be provided according to the applicable project or maintenance agreement.
Free support, where provided, is limited to the scope communicated by Softcroud Technology for the relevant project.
New features, major modifications, redesigns, third-party service changes, or additional development work may be treated as separate services.
Cancellation and refund terms may vary depending on the service, project stage, payment structure, work already completed, third-party expenses, and the written agreement applicable to the project.
Costs already incurred for third-party services, registrations, licenses, hosting, domains, software, integrations, or other non-recoverable expenses may not be refundable.
Any project-specific cancellation or refund arrangement agreed in writing between Softcroud Technology and the client will take precedence for that project.
To the extent permitted by applicable law, Softcroud Technology will not be responsible for indirect, incidental, special, consequential, or business losses resulting from the use of or inability to use a website, application, software, service, or third-party platform.
This may include loss of business opportunities, revenue, profits, data, reputation, or other consequential losses, except where such limitation is not permitted by applicable law.
Softcroud Technology makes reasonable efforts to provide professional, functional, and reliable technology solutions. However, specific business results, search engine rankings, sales, leads, revenue, traffic, or other commercial outcomes cannot be guaranteed.
Search engine rankings, advertising performance, social media reach, third-party API availability, hosting performance, and other external factors may change over time and are outside the complete control of Softcroud Technology.
Either party may terminate a project or service according to the applicable written agreement or project terms.
Softcroud Technology may suspend or terminate access to services where there is a serious violation of these Terms & Conditions, unlawful activity, misuse of services, security abuse, or failure to meet agreed payment obligations.
You must not use Softcroud Technology's website or services for activities that are unlawful, fraudulent, abusive, malicious, deceptive, or intended to harm individuals, organizations, systems, or networks.
You must not attempt unauthorized access, introduce malware, conduct attacks, interfere with servers, abuse APIs, distribute illegal material, or use our services to violate applicable laws or third-party rights.
Information submitted through our website or during a service engagement may be processed for communication, project delivery, customer support, business operations, and other legitimate purposes.
Please refer to our Privacy Policy for information about how personal information is handled.
Softcroud Technology may update these Terms & Conditions from time to time to reflect changes in services, technology, business practices, or legal requirements.
Updated Terms & Conditions will be published on this page with the latest available version.
Your continued use of the website or services after an update may constitute acceptance of the revised terms, to the extent permitted by applicable law.
These Terms & Conditions are intended to be interpreted in accordance with applicable laws and regulations.
Nothing in these Terms & Conditions is intended to exclude or restrict any rights or protections that cannot legally be excluded or restricted under applicable law.
If you have questions about these Terms & Conditions, project agreements, services, or other business matters, you can contact Softcroud Technology using the details below.
By using the Softcroud Technology website or engaging our services, you acknowledge that you have read and understood these Terms & Conditions and agree to be bound by the terms applicable to your use of our website and services.
Contact Softcroud Technology and discuss your website, software, mobile app, or digital project with our team.
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